IT Specialist - Software Development
An AITI initiative under Digital Upskilling Training Programme to provide subsidised training of up to 100% for local youth jobseekers and up to 80% for local workforce.
ITIL 4 Specialist Create, Deliver and Support, enhance your skills in designing, delivering and managing digital products and services. Upgrade your strategy, manage issues effectively and foster a culture of continuous improvement.
Sign in first to enrol
About This Course
What will you learn?
- Service Design and Development - Learn how to design and develop services that meet customer needs and fulfill business objectives. Acquire the skills needed to define requirements, design components and ensure service quality.
- Service Delivery - Understand the processes and activities involved in delivering high-quality IT services, including service transition and operation.
- Service Support - Gain expertise in the support functions and practices required to maintain and manage IT services effectively.
- Service Performance Metrics - Identify and measure Key Performance Indicators and other metrics to assess the performance and effectiveness of IT services.
- Service Automation and Technology - Discover the role of automation and technology in service creation, delivery and support.
- Culture and Collaboration - Learn how to foster a service-oriented culture within your organisation and promote collaboration between teams and departments to deliver successful projects.
- Continuous Improvement - Continuous improvement is the ITIL framework's main area of focus. Discover how to leverage data and feedback to improve services, processes and practices.
- Customer and User Experience - Align services with customer expectations to deliver exceptional customer experiences and address needs promptly and efficiently.
- ITIL 4 Principles - Apply ITIL 4's guiding principles ("Focus on Value", "Start Where You Are", and "Optimise and Automate") to boost efficiency.
Who should attend?
- IT Service Manager
- Service Delivery Manager
- IT Support Manager
- Service Desk Manager
- DevOps Engineer
- IT service manager
- Head of IT Operations
- Chief Product Officer
Interested participants may contact our appointed vendor directly.
Contact no.: +673 245 6141
Email Address: ask.me@scientia-core.com
Share this Course
Company Name:
AITI - Digital Upskilling Training Programme
Duration:
4 Day(s)
Course Start Date:
Monday, 26 August 2024 6:23 AM
Language:
English
Level:
Intermediate
Total Fees:
BND 2,500.00
Sign in first to enrol
Related Training Courses
AITI’s TechXPLORE Digital Apprenticeship Programme is a seven-month international programme designed to immerse participants in an advanced ICT and digital working environment abroad.
Work alongside industry professionals in software development, system administration, digital marketing and data analytics to build a strong professional network and open doors to new career opportunities.
Objectives:
- Expose young ICT graduates to international apprenticeships and overseas work opportunities.
- Provide opportunities for young graduates to be equipped with in-market knowledge to navigate challenges in overseas markets through hands-on experience with real cases and digital solutions.
- Sharpen ICT graduates’ skills to be industry-ready for local and international marketability and employability.
- Develop the participants’ professionalism and positive work attitude such as self-confidence, maturity and self-reliance through interaction with people in a real working environment and international work culture.
An AITI initiative under Digital Upskilling Training Programme to provide subsidised training of up to 100% for local youth jobseekers and up to 80% for local workforce.
Flutter Application Developer Certified, this course is for anyone who wants to learn how to create beautiful and professional iOS and Android apps using the same code base. This means you can produce your iOS and Android apps out of one Flutter app project, which saves your time and effort in creating and maintaining your apps.
An AITI initiative under Digital Upskilling Training Programme to provide subsidised training of up to 100% for local youth jobseekers and up to 80% for local workforce.
IT Specialist - Data Analytics, master IT strategy and continual improvement with ITIL 4 Strategist Direct, Plan and Improve!
Join this universal module designed for managers at all levels who shape direction, strategy, and develop high-performing teams. Gain practical skills to create a ‘learning and improving’ IT organisation with a strong strategic direction. Unlock the key component of ITIL 4 Managing Professional and ITIL Strategic Leader streams. Empower yourself with the knowledge and skills to lead your organisation towards success.
An AITI initiative under Digital Upskilling Training Programme to provide subsidised training of up to 100% for local youth jobseekers and up to 80% for local workforce.
The ITIL 4 Foundation programme introduces an end-to-end operating model for the creation, delivery, and continual improvement of technology enabled products and services.